
To improve quality of provided services and to put in place international standards, BESTA implemented ISO Quality System in 2001
The main focus of BESTA’s quality policy is permanent striving for perfection and reliability of offered services by means of the following:
• high quality of works realization confirmed by Quality Certificate ISO 9001:2015
• thorough recognition of customers’ requirements and expectations
• current analysis of new technologies on account of their usefulness for the purpose of quality improvement
• cooperation with only those suppliers who are reliable and able to meet our requirements
• guaranteeing full responsibility of all employees for the quality offered by the company
• raising employees’ awareness that each of them is responsible for delivered quality
• short realization periods
• permanent improvement of the quality of delivered services according to the established standards
• identification of our customers’ expectations and meeting their needs
• application of procedures enabling recurrence of the realized processes
• improvement of working techniques and raising of professional qualifications of our employees
• specialist technical consulting
Quality Policy in accordance with ISO 9001: 2015 is familiar to and fully accepted by the employees of BESTA and announced to cooperating companies.